Purpose of Verify

Verify will appears, for example, after the creation of a communication. It is here to remind you to verify the information registered. When you do a verify action, a note in the action history is registered and you can see who verified the information.

It is also useful when you use the field 'Needs verification" in Analytics. When a communication is edited, it is then classified as 'Need verification', so the new information can be verified.

It is the same purpose for grievances and issues.

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