Create Grievances From the Outlook Add-in

You can use the Outlook add-in to flag grievances directly from communications in your inbox. This can help you streamline the grievance creation process and reduce the risk of losing information.

Create a Grievances From the Outlook Add-in

  1. From your Inbox, click the New Mail button or select an email that you received.
  2. Click on the Borealis add-in icon on the ribbon.sendemailtoborealis.png
  3. Enter your login credentials for Borealis if you are not already logged in and click the Login button.
  4. Select and fill in the correct information in the add-in to document the communication properly.
  5. Scroll to the This is a grievance checkbox and flag it.
    You may need to add the field to your Outlook add-in.
    thisisgrievanceflag.png
  6. Click the Save button.

A confirmation banner will then be displayed at the bottom of the add-in to confirm the grievance and communication creation.

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