After creating an agreement, you can add grievances to document and manage issues, concerns, or complaints associated with the agreement.
This article covers the following:
- Viewing a grievance for an agreement
- Adding a grievance to an agreement
- Unlinking a grievance from an agreement
View a Grievance for an Agreement
- Navigate to Agreements in Land access.
- Locate and open the agreement that contains the grievance whose details you want to view.
- In the left-hand menu, select Grievances.
- In the Grievances list, hover over the grievance for which you want to view details.
- Click the View button on the right-hand side of the page.
You will be redirected to the grievance's general information page.
Add a Grievance to an Agreement
- Navigate to Agreements in Land access.
- Locate and open the agreement to which you want to add a grievance.
- In the left-hand record menu, click the + Add in-line option for Grievances OR select Grievances and click the + Add button in the Grievances information page.
- Select either Create a new record OR select Link an existing record.
- In the Select drop-down list, select the grievance you want to link to this agreement and click the Link button OR Create a new grievance using the + Create button.
Unlink a Grievance from an Agreement
- Navigate to Agreements in Land access.
- Locate and open the agreement from which you want to unlink a grievance.
- In the left-hand menu, select Grievances.
- In the Grievances list, hover over the grievance which you want to unlink.
- Click the Unlink button on the right-hand side of the page.