Manage your Password

Strong passwords provide essential protection for your system and your data. Borealis has implemented an industry standard password policy and several tools to manage your password.

Password Policy

The following rules define your password strength and determine whether your new password is valid:

  • Your password must contain at least 8 characters;
  • Your password must contain both alphabetical and numerical characters;
  • Your password must contain at least 3 of the 4 characters types (numbers, lowercase letters, uppercase letters, and special character;
  • After 3 unsuccessful login attempts, the account is locked;
  • Your old passwords cannot be reused.

Change Your Password

  1. Open your Borealis instance and enter your login information.
  2. Click on your User Profile icon in the right hand corner of the top bar.
  3. Click on View Profile.
  4. Click the Change password menu option from the Actions menu.
  5. In the Change Password window, enter your current password, your new password and then your new password again to confirm it. 
  6. Click the Save button.

Reset your Password

You can reset your password if you have forgotten it:

  1. On the Login screen, click the Forgot password? link.
  2. Enter the email address linked to your Borealis account.
  3. Flag I'm not a robot.
  4. Click the Reset password button
  5. Follow the instructions sent to your email address to change your password.

You can ask your administrator to reset your password

You can also ask a user administrator or a superuser to reset your password.

They will then need to perform these steps:

  1. Navigate to the Users register in the Users menu.
  2. Find the user for whom you need to perform a password reset and open their profile.
  3. Click the Reset password menu option from the Actions menu.
  4. In the Reset password window, enter your current password (superuser or user administrator password), the new password of the user and then the new password again to confirm it. 
  5. Click the Save button.
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