Depending on the security measures within your organization, you may have to request assistance from the IT department to uninstall the add-in on your account.
Under normal circumstances, the Borealis add-in for Outlook is a live service and will be automatically updated as we deploy improvements. It is however possible that, due to certain settings or potential connection issues, the add-in will not receive updates. When that happens, you or your IT team will need to uninstall and reinstall it.
This section gives instructions on how to uninstall the add-in individually, but also provides a reference for a general removal by the IT department.
When you uninstall the Borealis add-in for Outlook on your Microsoft account, the add-in will automatically be removed from the web and mobile versions of Outlook.
Uninstall the Borealis Add-in for Outlook
- Open your Outlook.
- Click Get Add-ins on your ribbon.
You may need to change your Ribbon Layout to Classic Ribbon in the Ribbon drop down menu.
- In the ADD-INS window, navigate to My add-ins.
- Scroll down to find the Borealis add-in and click the ellipsis (...) menu in the bottom right of the Borealis add-in.
- Select Remove.
Manage the Add-in in the Microsoft 365 Admin Center
The IT department will often be in charge of managing and removing software. Like most other add-ins, the Borealis add-in for Outlook can be deployed and managed for groups of people simultaneously.
Follow the Add-in Management documentation from Microsoft for removal instructions.