Microsoft is currently experiencing a widespread outage affecting Microsoft 365 and Outlook email services. This is a Microsoft issue, not an issue with Borealis. Our platforms are operating normally and continue to send email notifications as usual. However, messages sent to recipients whose email is hosted by Microsoft (Microsoft 365, Outlook, Exchange Online) may be delayed or not delivered until Microsoft resolves the issue. Recipients using other email providers are not affected. 

Features that may be affected:

• Outlook add-in
• Outlook Integration
• Smart communications
• Email notifications
• Teams Integration
• Any other feature that relies on email delivery to Microsoft-hosted mailboxes

What we recommend

For updates on Microsoft’s progress, see the Microsoft 365 Service Status page (status.cloud.microsoft) or your organisation’s Microsoft 365 admin centre. We’ll post an update once Microsoft reports the issue resolved. If you have questions, contact Borealis Support.