Introduction to Commitments

A commitment is an agreement (formal, informal or legally binding) with one or more stakeholders, which sets out one or more actions for which the company is accountable.

Use the commitments register to record and track progress of all commitments that your company has made to stakeholders. If a company fails to honour its commitments, it may face legal repercussions, reputational damage or strained stakeholder relationships. Entering all commitments and reporting on target dates will help to ensure that your team will not forget or leave commitments unfulfilled.

Note: Representatives of your company will often make commitments during consultations. However, commitments often arise from public statements made by company officials for example in interviews and in press releases.


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